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ABOUT ME
About Philip (he/him)
Hi there! I'm Philip Yue, and I'm passionate about effective communication, especially when it's backed by a solid legal understanding. Originally from Hong Kong, I'm now based in Vancouver, Canada, bringing a global perspective to my work.
With both a Master and Bachelor of Laws from The Chinese University of Hong Kong, my expertise spans legal research, customer service, communications, and stakeholder management. Over the past five years, I've honed these skills across diverse environments, from regulatory bodies and banks to advisory and utility firms.
I thrive on building strong relationships with a wide range of stakeholders—from community leaders to politicians—tackling sensitive issues head-on and safeguarding organizational reputation. My career has taught me how to distill complex technical and regulatory information into clear, understandable insights, fostering trust and collaboration. I'm particularly proud of my contribution to a project that successfully mitigated a US$50 million financial crime risk for a global bank.
Beyond my professional skills, I'm fluent in English, Cantonese, and Mandarin Chinese, and I'm comfortable with a range of software, including Microsoft Office, SharePoint, Teams, and Adobe Acrobat.
Professional Journey
My career has been a dynamic journey, blending legal, communication, and operational expertise across impactful roles:
English - Cantonese Interpreter | LanguageLine Solutions Inc. (on secondment from Kelly Services (Canada) Limited)
As an interpreter, I bridge communication gaps, providing clear, accurate, and simultaneous over-the-phone interpretation across diverse sectors like healthcare, utilities, and emergency services.
I utilize excellent listening, retention, and note-taking skills to maintain consistently high accuracy, converting complex concepts fluidly between languages.
I adhere to strict confidentiality and impartiality, even when handling challenging client interactions, always ensuring HIPAA compliance and safeguarding information privacy.
I consistently exceed performance targets, serving over 30+ clients daily and earning positive feedback for my high-quality interpretation services.
District Relations Officer (promoted from Communications Officer) | CLP Power Hong Kong Limited
I built and nurtured relationships with over 1,000 key stakeholders in my assigned district, including local representatives and district councilors, through regular meetings and networking—often outside standard working hours—to ensure productive collaborations.
I acted as a crucial liaison, managing expectations between internal front-line engineers and external customers, including those who were resistant or hostile, to uphold service quality and boost customer satisfaction.
I spearheaded the planning and execution of Corporate Social Responsibility (CSR) community engagement programs and marketing campaigns, reaching over 50 schools and more than 5,000 members of the public.
My role also involved consolidating and analyzing feedback, then presenting actionable recommendations to senior management.
I managed the company's official website and internal communication portal using Adobe Experience Manager and SharePoint.
Account Executive | KPMG China
I oversaw day-to-day operations, including interpreting and maintaining Master Services Agreements (MSA) for a key global financial institution account, ensuring stringent documentation standards for auditing and compliance.
I provided consulting advice on projects covering financial crime analysis and banking analysis within the Chinese Greater Bay Area, including cross-border data flows and Anti-Money Laundering Compliance engagements.
I collaborated closely with clients on regulatory updates, compiled concise meeting notes (saving readers over 50% of their time), and revised training materials to ensure effective knowledge management.
I coordinated business continuity planning, project meetings, scheduling, and logistical arrangements for global client visits and events, including managing events for over 500 client visitors across multiple sites in the GBA.
Legal Executive, Enforcement | The Securities & Futures Commission of Hong Kong
I collaborated with investigators and litigators on enforcement matters, including attending Commission enforcement searches and evidence seizures.
I assisted in investigative interviews and conducted detailed transaction and account analysis on financial accounts under investigation.
I compiled legal documents and correspondence for proceedings, contributing to 3 court prosecution cases, utilizing platforms like LexisNexis and Westlaw for legal research.
I drafted and proofread replies to correspondence with stakeholders, ensuring full compliance with Hong Kong laws.
Financial Crime / Anti Money Laundering Investigations Officer | HSBC
I conducted over 15 investigations weekly, preparing highly sensitive document summaries and reports on AML-related alerts flagged by internal monitoring systems and unusual activity reports from branches.
I prepared high-quality suspicious transaction reports for law enforcement agencies, complete with concise document summaries.
I assisted in organizing weekly AML Team briefings on the latest money laundering trends, designing presentation slides and referring suspected sanction-related cases.
I coordinated within the team to ensure investigation reports were effectively researched, documented, and archived using various databases (UCM, STREAMS, WorldCheck, ORBIS).
Working with key stakeholders (relationship managers, client on-boarding), I addressed over 60 monthly alerts, contributing to a team case closure rate 30% above average.
Attachment Intern (Research Assistant) | Hong Kong Police Force
As part of the Police Mentorship Program, I was assigned to the Service Quality Wing and Kowloon East Region Crime Unit.
During my first attachment, I conducted research on the Force’s internal and external environments, contributing to the biannual Environmental Scan Report, read by over 33,000 officers.
In my second attachment, I collaborated with respective units on legal and operational research for strategies to tackle telephone deception, assisting with victim and arrestee interviews.
I contributed to a 150-page report to the Commissioner on best methods to combat crime by deception, which earned the Force's Research Award in 2016 and led to the formation of the Anti-Deception Coordination Centre.
Education
My academic journey has provided a strong foundation for my professional pursuits:
Master of Laws (LL.M.) (Energy & Environmental Law) | The Chinese University of Hong Kong, Hong Kong SAR, People's Republic of China
Graduated with Distinction, earning a spot on the Dean’s List and ranking in the Top 5% of my class.
Recipient of the Academic Excellence Scholarship.
My graduation thesis focused on investment dispute settlement in the decarbonization process.
Bachelor of Laws (LL.B.) | The Chinese University of Hong Kong, Hong Kong SAR, People's Republic of China
Awarded Second Class Honors.
My graduation research paper explored criminal and human rights law in Hong Kong.
Proudly served as Class Representative and co-founded TEDxCUHK.
Course on Chinese Constitutional Law | Tsinghua University School of Law, Beijing, People's Republic of China
Passed with Distinction.
GCE A-Levels (AAAB) | Shrewsbury School, United Kingdom
Diocesan Boys' School, Hong Kong SAR, People's Republic of China
Community Engagement & Interests
Giving back to the community is deeply important to me.
I serve as an Intake Coordinator & Grocery Distribution Helper for "Don't Go Hungry: A Food Support Program" in New Westminster, BC, where I facilitate smooth client registrations and optimize distribution to better serve those in need.
I'm also a long-standing Volunteer Leader at an animal shelter with HandsOn Hong Kong, ensuring a caring environment and contributing to efficient operations.
I hold current CPR/AED and Mental Health First-Aid certificates. My interests also extend to technology, particularly computer networking and network security. I approach challenges with a "can-do" attitude and a desire to continuously step out of my comfort zone.
Skills Snapshot
Here's a quick look at my key skills:
Communication: Customer Service, Conflict Resolution, Active Listening, Report Writing, Drafting, Proofreading
Legal & Compliance: Legal Research, Due Diligence, Financial Crime Analysis, AML Compliance
Project Management: Time Management, Problem Solving, Teamwork, Adaptability
Technology: Microsoft Office (Word, Excel, PowerPoint), SharePoint, Microsoft Teams, Adobe Acrobat, Fast Typing
CURRENT WORK
Kelly Services (Canada) Limited, on Secondment to LanguageLine Solutions Inc.
EDUCATION HISTORY
The Chinese University of Hong Kong, Hong Kong SAR, People's Republic of China
Tsinghua University School of Law, Beijing, People's Republic of China
Shrewsbury School, United Kingdom
Diocesan Boys' School, Hong Kong SAR, People's Republic of China
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